FAQ
Frequently Asked Questions
How can i find the right size for me
We provide detailed size charts for each product to help you find the
perfect fit. You can refer to these charts and measure yourself to
determine the most accurate size. Additionally, we offer size
recommendations based on customer feedback to assist you in selecting
the right size.
What is your return and exchange policy?
We have a hassle-free return and exchange policy. If you are not
satisfied with your purchase, you can return the item within a 100 days
for a refund or exchange. Please review our return policy on our website
for more details.
Do you offer international shipping?
Yes, we offer international shipping to many countries. During the
checkout process, you can select your country, and the shipping options
and costs will be displayed accordingly. However, please note that
customs duties or import taxes may apply, and these charges are the
responsibility of the customer.
Can I track my order?
Absolutely! Once your order is shipped, we will provide you with a
tracking number via email. You can use this tracking number to monitor
the progress of your package and estimate its delivery date.
How do I care for the clothing I purchase from your website?
Each garment comes with care instructions. We recommend following these
instructions to ensure the longevity and quality of your clothing.
Typically, most items can be machine washed or dry cleaned, depending on
the fabric and specific care requirements. You can find some more
product care under product care on our website.
Can I cancel or modify my order after it has been placed?
We strive to process and ship orders as quickly as possible. If you need
to cancel or modify your order, please contact our customer support
team immediately. We will do our best to accommodate your request, but
please note that once an order has been shipped, it cannot be canceled
or modified.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards ,
PayPal, and IDeal. At the checkout, you will be able to select your
preferred payment method.
I have a question that is not addressed here. How can I contact your customer support?
If you have any further questions or need assistance, our customer
support team is ready to help. You can reach us by email, phone, or
through our website's live chat feature. We aim to provide prompt and
helpful responses to all customer inquiries.